When you are looking at used cars, you have to evaluate the dealership and the vehicle to ensure you are getting the best deal. It is important that you are working with a dealership that has a good reputation for financing options, customer service and vehicle quality. There are a few tips you can use to evaluate them to ensure that they will provide the best service.
Read Plenty of Reviews
One of the great things about the internet is that you can find information about any business, including car dealerships of all sizes. You want to simply Google the name of the dealership and the location, including both city and state. You will likely get a number of results for review pages so you can really dig deep and see what past customers have to say. It is best to read at least 30 reviews for a comprehensive view of the dealership’s reputation.
Check the Better Business Bureau
When you are on the BBB website, you can get more information about how customers feel about the dealership. You will also see the rating. They use a number grading scale just like you had in school. So, an “A” rating is best and an “F” rating is worst. Head to the Dealership
The last part of the process is to see how you are treated once you get to the dealership. Consider how they accommodate you and the level of customer service that you receive. You can then look at the big picture and see how your personal experience matches up to the online reviews and BBB information to decide if you will work with the dealership.
It is ideal to evaluate the dealership before you even step onto the lot. Most of these tasks can be done from home when you have spare time. Just look thoroughly and keep an open mind during the process to ensure you get the information you need.